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Operations

Reduce Shipping Damage with Better Packaging

Use fit, board strength, inserts, testing, and packing consistency to protect products without simply adding more material.

Open clay red KILNWORK shipping box with four ceramic mugs held in a moulded pulp insert, beside a sealed box printed Handle with care and a roll of paper tape

The best custom packaging decisions connect structure, material, print, and logistics. Use this guide to prepare a clearer brief and ask better questions before production.

Find the actual failure mode

Crushing, puncture, movement, abrasion, moisture, and poor sealing require different fixes. Review returns and damaged samples before increasing every material specification.

Control movement

A fitted insert or improved product orientation often protects better than loose fill. Keep fragile surfaces away from exterior panels and maintain appropriate clearance around vulnerable points.

Test the packed system

Test the product, primary package, insert, shipping box, closure, and label as one system. Use representative weights and packing methods, document results, and repeat testing after material or supplier changes.

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